Help Center

Wichita KS:  Snappy Photo is open 11am - 5:30pm Monday through Friday.  Closed 1pm-2pm daily for lunch.  Closed Saturday and Sundays.  They are closed on most national holidays.  Contact store at 316-942-8777 for specific holiday hours.   

Springfield, Mo:  417 Photo Works is open 10am-5pm Tuesday through Fridays, by appointment on Saturdays and closed on Sundays. They are closed on most national holidays.  Contact store at 417-824-2594 for specific holiday hours.

MJ Memories is closed on Saturdays and Sundays at both the Springfield, MO and Wichita, KS locations.  

We are also closed on all major holidays.  Often, MJ Memories will be closed the day before and day after some holidays.  If needing a lens near a major holiday, contact us to confirm store hours.

MJ Memories has teamed up with two great locally owned businesses to bring affordable quality lens rentals to two locations.  We now offer rentals through Snappy Photo in Wichita, KS and 417 Photoworks in Springfield, MO.

SnappyPhoto (Wichita location) is located near the corner of West and Maple at 160 S West St.   

417 Photo Works (Springfield location) is located behind Rib Crib on 1700 S Campbell, Suite G

Email:  mjlensrentals@gmail.com is the best way to get questions answered. 

Text Message: 316.644.3260

Phone: Snappy Photo (Wichita):  316.942.8777

            417 Photo Works (Springfield): 417.824.2594

Equipment is to be returned to the store location where it was initially picked up.  

The person whose name is designated on the order needs to be present in order to pick up the lens.  We cannot release rentals to friends, family members, etc., unless their name is specified on the order or other arrangments are made prior to pickup.  Additionally, you (or the designated person) will need to provide a state-issued picture id. 

The equipment all comes clean and ready to use.  We understand that during use you may need to clean the lens. We ask that if the lens needs cleaning, please use a micro fiber cloth or a lens cleaning tissue.  Any damage to the equipment caused during the cleaning process is the responcivbility of the renter.  

If the standard rental periods do not meet your lens rental needs please contact us at mjlensrentals@gmail.com to discuss the availability of the lens and other rental options.

The minimum rental period  is three days.  Additional rental options are available in 1 week, 10 days, 2 - 4 week increments.  A week is defined as seven consecutive days.  Lenses are rented on a first-come, first-serve basis via e-mail notification.

If a lens remains available it may be possible to extend your rental contract.    Arrangements must be made before the original rental contract period expires. Contract extensions are subject to the same minimal rental requirements and owner approval.  If your rental is extended you will be charged the average price per day you paid for the original rental.

Rental period begins on the specified day at the time the lens is picked up at the store and must be returned by 4:00pm on the day it is due back.  

With our new website, reserving equipment is simple!  

1. Select the desired equipment.
2. Select the rental period equipment is needed.
3. Enter in the date for rental pickup.
4. Add to cart.
5. Finish up going through the check out process.

You can reserve a lens provided the rental period is 1 week or longer.  Due to the high demand for our lenses, we currently do not accept reservations for rental periods less than 1 week.  If you would like to reserve a lens, please send an e-mail to matt@mjlensrentals.com that includes the following information:  the desired lens, the preferred rental dates, and your contact information. 

There is no limit on the number of lenses you can rent at one time. All lenses are subject to availability.   Also, MJ Memories may require a copy of your drivers license and/or a security deposit with multiple lens rentals. 

If there is a lens that our Wichita store stocks and is not available in Springfield store, it may be ordered and shipped to 417 Photo Works for pickup.  Processing and shipping takes 48 hours.  Cost to have equipment shipped from Wichita is $30 per lens; this includes the return shipping costs.

The website contains an intigrated equpiment scheduling system.  Pages will display up to date information on the status of our lens.  If you are interested in a lens that is currently out of stock you can put in a request to be put on a lens notification list.  You will be notified by e-mail when the lens becomes available.  The lens will be rented out on a first-come, first-serve basis through the website. 

We have no policy against taking our lenses abroad.  Please note that the lens must be shipped to a domestic address and all other conditions of the rental agreement apply. 

In order to provide assurance to our customers on the availability of a lens a quick turn around time with our lenses is critical.  Consequently, we must charge a late fee on rentals not returned as stated in the rental contract.  The late fee is determined based on the time stamp of the return shipment and is 25% of one week's rental fee per each day it’s late. In order to avoid a late fee we encourage our customers to utilize the option to extend their rental.

Please notify us as soon as possible on the cancellation of a lens reservation.  There is no cancellation fee for notifications received at least 7 days in advance.  Up to a $50 cancellation fee will be charged if notifications are received in less than 7 days.  This fee covers the administration costs (merchant service fees) associated with cancellation of an order.

Rentals picked up at our Wichita location will be charged the local sales tax rate of 7.5%.  If you are picking equipment up at our Springfield location,  you will be charged their local sales tax rate of 7.6%.

As soon as you place the order through our shopping cart, the order total is automatically charged to your credit card. 

Our standard policy is that no deposit is required to reserve or rent a lens.  We believe that our customers are avid photographer enthusiasts or professional photographers who are trustworthy and share our enthusiasm in offering a quality product or service.  Please help us maintain this policy by following through with your reservation requests and taking proper care of the lens while it’s in your possession.  Though it is standard policy to not require a deposit, MJ Memories may charge a deposit if deemed appropriate by one of our employees following company procedures.

The customer is responsible for any damage caused to a lens while it is in their possession.  MJ Memories should be notified and the lens should be returned immediately.  We do offer inexpensive insurance that covers accidental damage.  See questions below.

Most items we rent have an insurance purchase selection option next to the rental period radio buttons. The "Yes" option indicates how much insurance will cost for a particular item. If you forget to add insurance to your order during checkout, please contact us and we can add it to your order if it has not yet shipped.   Please note that we do not offer insurance on our electronic rentals.

We consider damage any defect to the lens that would affect lens function, performance, and/or quality.  Examples of damage include, but are not limited to, defects on: the front or rear glass, the UV filter, coupling contacts, switches, or any other part that affects the lens' performance will be considered damage. Minor scratches to the lens barrel and hood are considered results of ordinary usage and will not result in damage assessments.

Most unintentional damage to the lens is covered under this optional insurance policy. Lost or stolen items are not covered.  However, your renter's, homeowner's or photographer's insurance policies might cover this kind of situation - please check with your insurance agent for details.

MJ Memories should be notified and the lens should be returned immediately.  Once the lens is returned we will evaluate the damage.  If we determine that a repair is needed, a temporary hold will be placed on your credit card for an estimated repair amount.  Any repairs will be completed by the original manufacturer.  We will charge you only what the repair shop charges us.  A copy of that manufacturer’s invoice is available upon the customer’s request.  The customer may also be responsible for any lost revenue during the repair time as deemed necessary by the owner.

MJ Memories should be notified and the lens should be returned immediately.  Once the lens is returned we will evaluate the damage.  Any necessary repairs will be completed by the original manufacturer.  The customer will be charged up to the deductible amount and MJ Memories will pay any additional cost. The deductible is 15% of the lens replacement value (EXAMPLE:  if the lens’ replacement cost is $1,000 the customer will pay the first $150 of the repair cost and MJ Memories will be responsible for the balance.)